Frequently Asked Questions

Yes. Security is our primary design principle. All data transmissions are protected using 256-bit SSL encryption (the same standard used by top banks). Your primary Tally files remain untouched on your office desktop, and fine-grained access permissions prevent unauthorized employees from accessing sensitive ledgers.

The Skynyx AI Agent translates complex Tally queries into simple natural language responses. Ask questions like "Who owes me more than ₹1 Lakh?", "Show my top 5 customers in Madurai", or "What is my net GST liability?". It also scans paper purchase bills using camera OCR to auto-generate voucher drafts.

Absolutely! Sales representatives and store managers can create Sales Invoices, Purchase Orders, Receipts, and Delivery Challans on the mobile app. Created vouchers immediately sync back to your main Tally software once approved.

Your historical reports, dashboards, and AI query features work 24/7 from the cloud even when your office PC is switched off. The Tally Connector service running on your PC only needs to be online when sync updates or new voucher pushes are occurring.

Yes! Our Standard Plan is 100% Free Forever. You get data access on mobile & web across Web, Desktop, Android, and iOS for 1 device with unlimited companies, auto sync, and party inventory without any subscription cost.

When you select the Professional Plan (₹2,999/Year), you automatically receive a 7-day free trial. You get complete access to all AI features, voucher creation, automated WhatsApp reminders, and bill OCR scanning. No credit card is required to start your trial.

The AI Business Advisor is like a virtual CFO: 11 specialist AI analysts review your finances, cash flow, receivables, customers and products, then give you a Business Health Score (0–100) and a ranked list of risks and opportunities in plain English. Crucially, it never invents figures — every number is calculated from your real Tally data and validated, and when there isn't enough data to be sure, it says so rather than guessing. You can turn any recommendation into a trackable task. Learn more about the Advisor.