Clear, transparent terms for Skynyx Biz subscriptions and credits — what you pay, how renewals work, and our refund and cancellation rules.
Last updated: 10 October 2026
This Payment Policy explains billing for the Skynyx Biz platform operated by Skynyx Technologies Private Limited. It forms part of our Terms & Conditions. All amounts are in Indian Rupees (INR, ₹).
Standard plan — Free forever. No payment, no card required.
Professional plan — ₹2,999 / year (₹2,499 rental + 500 credits), billed annually. 18% GST is additional, so the total charged is ₹3,538.82 / year. The Professional plan starts with a 7-day free trial; you are only charged if you choose to subscribe. Current prices are always shown on the Pricing page.
Certain features (the AI Agent, AI Business Advisor, WhatsApp reminders, document sharing and payment links) consume credits. Professional includes 500 credits per year; you can top up additional credits at any time. Credit purchases are also subject to 18% GST and follow the same refund rules below. Included plan credits are not redeemable for cash.
Subscription and credit payments are processed securely through Razorpay. We do not store your full card or bank details on our servers. We accept the methods Razorpay supports (cards, UPI, net-banking and wallets). A tax invoice with GST breakup is generated for every paid transaction and emailed to you; you can also download invoices from the app.
The Professional plan is an annual subscription. We will remind you before your term ends. Renewal is confirmed by a new payment for the next year; the Service does not auto-charge a stored instrument unless you have explicitly set up an auto-renewing mandate. If you do not renew, your account moves to the free Standard plan and Professional features are paused — your data and sync are not deleted.
Because a 7-day free trial lets you evaluate all Professional features before paying, subscription fees are generally non-refundable once a paid term has begun. However, we want you to be treated fairly:
Approved refunds are made to the original payment method via Razorpay, typically within 5–7 business days of approval (bank timelines may vary). GST already paid is refunded together with the eligible amount where applicable.
You can cancel at any time from the app (Subscription settings) or by emailing us. Cancelling during the 7-day trial means you are never charged. Cancelling a paid plan stops future renewals; you keep Professional access until the end of the term you have already paid for, after which the account reverts to Standard. Cancellation does not, by itself, trigger a refund of the current term except as described in section 5.
If a payment fails, the subscription will not activate or renew. Please retry or use another method. If you believe a charge is incorrect, contact us first at support@skynyx.biz so we can resolve it quickly — most issues are sorted faster than a bank dispute.
Payment links you send to your customers are powered by your own Razorpay account; those funds settle directly to your bank. Skynyx never holds your collection money and is not a party to those transactions — this policy covers only what you pay Skynyx for the Service.
We may update pricing and this policy from time to time, with notice. Changes do not affect a term you have already paid for.
For any billing question, email support@skynyx.biz, call +91-9551651516, or write to Skynyx Technologies Private Limited, Plot No 28, 1st Floor, B Zone 1st Street, Jankit Nagar, Kathakinaru, Madurai – 625104, Tamil Nadu, India.
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